Covid 19 Update
As most Australian businesses still operating during this time of Covid 19 we have had to make some changes to our operations. Whilst we are still creating and delivering as usual our landline is not always monitored. If you would like to place an order please do so via the online store and if you would like to make an enquiry please send an email via our contact page. We are often out delivering our arrangements in person but will endeavour to respond to any enquiries asap.
We are still taking orders for delivery this weekend and would advise that you select either Friday or Saturday for delivery as Sunday will be very busy and we cannot guarantee what time they will arrive. We would very much like for all the lovely Mums to receive and enjoy their flowers early.
Whilst we make every effort to create according to your selection please remember that flowers are a natural product dependent on seasons, weather and supply. Please be aware that if certain blooms aren’t in studio and meeting our highest standards our designers will use what is fresh in that day to create your order, as closely to the original design as possible.
Some imported flowers are low in supply at the moment due to the importation restrictions caused by Covid 19 (orchids, anthuriums, heliconias etc), whilst we are still expecting a supply of these this week we will not know for certain until later in the week what will be available. If you choose an arrangement featuring these flowers we will be sure to be in touch to discuss any substitutions that need to be made but please trust that we will create something stunning for you either way!
During all deliveries we will follow the guidelines suggested by the Australian Government: our drivers use hand sanitiser before and after each delivery, your order will be placed on the doorstep of a residence before the bell is rung, if a phone number for the recipient has been provided we will call them to advise that there is a delivery on the doorstep and that we have stepped away from the front of the home so that they can collect it safely. If you have any concerns or queries you would like answered before ordering please send us an email at glasshouseflowersbydesign@
Thank you for supporting small business! Stay safe xx